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  2. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.

  3. Federal Trade Commission - Wikipedia

    en.wikipedia.org/wiki/Federal_Trade_Commission

    The Federal Trade Commission ( FTC) is an independent agency of the United States government whose principal mission is the enforcement of civil (non-criminal) antitrust law and the promotion of consumer protection. The FTC shares jurisdiction over federal civil antitrust law enforcement with the Department of Justice Antitrust Division.

  4. Consumer Financial Protection Bureau - Wikipedia

    en.wikipedia.org/wiki/Consumer_Financial...

    The Consumer Financial Protection Bureau (CFPB) is an independent agency of the United States government responsible for consumer protection in the financial sector.CFPB's jurisdiction includes banks, credit unions, securities firms, payday lenders, mortgage-servicing operations, foreclosure relief services, debt collectors, and other financial companies operating in the United States.

  5. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  6. Consumer protection - Wikipedia

    en.wikipedia.org/wiki/Consumer_protection

    Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices to gain an advantage over competitors or to ...

  7. California Department of Consumer Affairs - Wikipedia

    en.wikipedia.org/wiki/California_Department_of...

    www .dca .ca .gov. The California Department of Consumer Affairs ( DCA) is a department within the California Business, Consumer Services, and Housing Agency. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices.

  8. Chime agrees to pay $2.5 million fine linked to customer ...

    www.aol.com/finance/chime-agrees-pay-2-5...

    A ProPublica report from 2021 said Chime customers filed more than 900 complaints with the Consumer Financial Protection Bureau, a federal agency, from April 2020 to July 2021. In many of those ...

  9. U.S. Consumer Product Safety Commission - Wikipedia

    en.wikipedia.org/wiki/U.S._Consumer_Product...

    The United States Consumer Product Safety Commission ( USCPSC, CPSC, or commission) is an independent agency of the United States government. The CPSC seeks to promote the safety of consumer products by addressing "unreasonable risks" of injury (through coordinating recalls, evaluating products that are the subject of consumer complaints or ...

  10. Federal Communications Commission - Wikipedia

    en.wikipedia.org/wiki/Federal_Communications...

    The Federal Communications Commission ( FCC) is an independent agency of the United States government that regulates communications by radio, television, wire, satellite, and cable across the United States. The FCC maintains jurisdiction over the areas of broadband access, fair competition, radio frequency use, media responsibility, public ...

  11. Financial Ombudsman Service - Wikipedia

    en.wikipedia.org/wiki/Financial_Ombudsman_Service

    The Financial Ombudsman Service is an ombudsman in the United Kingdom.It was established in 2000, and given statutory powers in 2001 by the Financial Services and Markets Act 2000, to help settle disputes between consumers and UK-based businesses providing financial services, such as banks, building societies, insurance companies, investment firms, financial advisers and finance companies.