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Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.
AA – anti-aircraft. AA – AEGIS Ashore. AAA - anti-aircraft artillery. AAA – anti-aircraft artillery "Triple A". AAAV – Advanced Amphibious Assault Vehicle. AAC - Army Acquisition Corps. AAD – Armored Amphibious Dozer. AAE - Army Acquisition Executive. AADC – Area Air Defense Commander.
A four-item six-point customer service satisfaction form. Organizations need to retain existing customers while targeting non-customers. Measuring customer satisfaction provides an indication of how successful the organization is at providing products and/or services to the marketplace.
The Customer Service Excellence, (previously the " Charter Mark ") is an accreditation for organisations, intended to indicate an independent validation of achievement.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service.
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