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Salary Although earnings may vary, the median hourly average for CSRs in 2017 was $15.81, in the US. [2] People in this job typically have less than 20 years' experience.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Customer Service Rep Average Wage: $10 to $20 per hour Customer service representatives are hired by all sorts of companies to manage inquiries and support tasks as the first line of communication.
A chief customer officer ( CCO) is the executive responsible in customer-centric companies for the total relationship with an organization’s customers. This position was developed to provide a single vision across all methods of customer contact.
PwC's research found that growth in jobs that demand AI expertise has outpaced growth in all jobs since 2016. Meanwhile, AI-exposed occupations such as customer service and IT are still growing ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.