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Hateley is the former manager of training and development for the Los Angeles Times, where she was responsible for management development, sales training, customer service seminars, diversity training, specialized programs for women, and the development of high potential managers. [citation needed]
Nancy J. Friedman (born 1939/1940) [1] is an American customer service and telephone skills consultant. [2] She is also known as her business persona the "Telephone Doctor" [2] Nancy Friedman is founder and president of Telephone Doctor, a customer-service training company based in St. Louis, Missouri. [3] [4] She also appears as spokesperson ...
Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...
But if you have the discipline to stick to your financial plan in the face of a high-pressure sales pitch, then bank-sponsored seminars, consultations, and webinars offer a perfect learning ...
Insight Seminars. Insight Seminars is an international non-profit organization headquartered in Santa Monica, California. The first seminar was led in 1978 by founders John-Roger and Russell Bishop under the name Insight Training Seminars. Insight has held seminars in 34 countries for adults, teens, and children, in addition to Business Insight ...
Werner Erhard, founder [1] Erhard Seminars Training, Inc. (marketed as est, though often encountered as EST or Est) was an organization founded by Werner Erhard in 1971 that offered a two-weekend (6-day, 60-hour) course known officially as "The est Standard Training". The purpose of the training is to help one to recognize that the situations ...