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  2. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  3. Challenging behaviour - Wikipedia

    en.wikipedia.org/wiki/Challenging_behaviour

    Challenging behaviour, also known as behaviours which challenge, is defined as "culturally abnormal behaviour (s) of such intensity, frequency or duration that the physical safety of the person or others is placed in serious jeopardy, or behaviour which is likely to seriously limit or deny access to the use of ordinary community facilities".

  4. Global supply chain management - Wikipedia

    en.wikipedia.org/wiki/Global_supply_chain_management

    Global supply chain management. In commerce, global supply-chain management is defined as the distribution of goods and services throughout a trans-national companies' global network to maximize profit and minimize waste. [1] Essentially, global supply chain -management is the same as supply-chain management, but it focuses on companies and ...

  5. Hostile work environment - Wikipedia

    en.wikipedia.org/wiki/Hostile_work_environment

    Hostile work environment. In United States labor law, a hostile work environment exists when one's behavior within a workplace creates an environment that is difficult or uncomfortable for another person to work in, due to illegal discrimination. [1] However, a working environment that is unpleasant and frightening for the victim due to sexual ...

  6. Sales promotion - Wikipedia

    en.wikipedia.org/wiki/Sales_promotion

    Sales promotion includes several communications activities that attempt to provide added value or incentives to consumers, wholesalers, retailers, or other organizational customers to stimulate immediate sales. These efforts can attempt to stimulate product interest, trial, or purchase. Examples of devices used in sales promotion include ...

  7. Criticism of McDonald's - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_McDonald's

    McMansions are often built in multiples that are difficult to distinguish from one another, like assembly-line factory parts or fast-food hamburgers. Screenshot from McDonald's Video Game, a satirical parody of the company's business practices. In 2006, an unsanctioned McDonald's Video Game by Italian group Molleindustria was released online ...

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