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Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
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A technical preview of Microsoft Office 2013 (Build 15.0.3612.1010) was released on January 30, 2012, and a Customer Preview version was made available to consumers on July 16, 2012. It sports a revamped application interface; the interface is based on Metro, the interface of Windows Phone and Windows 8. Microsoft Outlook has received the most ...
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