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2. Customer service training - Wikipedia

   en.wikipedia.org/wiki/Customer_service_training

   Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning (web based training), or a blend (blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can discuss ...

3. Pluralsight - Wikipedia

   en.wikipedia.org/wiki/Pluralsight

   Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. [2] Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, [3] the company has its headquarters in Farmington ...

4. Alffie - Wikipedia

   en.wikipedia.org/wiki/Alffie

   Website. www.alffie.com. alffie is an Australian online training company headquartered in Melbourne, Victoria. It currently provides nationally accredited vocational training in the areas of business, supply chain operations, community services, hospitality, retail services, education support, business to business sales, tourism, cleaning ...

5. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

6. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

7. The Chartered Institute of Marketing - Wikipedia

   en.wikipedia.org/wiki/The_Chartered_Institute_of...

   Chair. Kate Hamilton. CEO. Chris Daly. Website. www.cim.co.uk. The Chartered Institute of Marketing (CIM) was founded in 1911. It has over 30,000 members, including more than 3,000 registered Chartered Marketers. [1] CIM offers 130 study centres in 36 countries, and exam centres in 132 countries.

8. Alison (company) - Wikipedia

   en.wikipedia.org/wiki/Alison_(company)

   ALISON is an Irish online education platform for higher education that provides certificate courses and accredited diploma courses. [5] [6] It was founded on 21 April 2007 in Galway, Ireland, by Irish social entrepreneur Mike Feerick. [7] As of July 2022, Alison has 4,000 courses, 25 million learners worldwide, and 4.5 million graduates. [2] [3]

9. The International Customer Service Institute - Wikipedia

   en.wikipedia.org/wiki/The_International_Customer...

   The International Customer Service Institute. The International Customer Service Institute ( TICSI) is an international partnership organisation to enable the recognition and sharing of global best practice in customer service. It was founded in 2005 operating out of London and Dubai and has developed The International Standard for Service ...