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  2. Customer development - Wikipedia

    en.wikipedia.org/wiki/Customer_Development

    The customer development method consists of four steps that are designed to help avoid common pitfalls and repeat successful business strategies: Customer discovery first captures the founders’ vision and turns it into a series of business model hypotheses.

  3. Professional services - Wikipedia

    en.wikipedia.org/wiki/Professional_services

    Professional services are occupations in the service sector requiring special training in liberal arts and pure sciences education or professional development education. Some professional services, such as architects, accountants, engineers, doctors, and lawyers require the practitioner to hold professional degrees or licenses and possess ...

  4. Professional development - Wikipedia

    en.wikipedia.org/wiki/Professional_development

    In a broad sense, professional development may include formal types of vocational education, typically post-secondary or poly-technical training leading to qualification or credential required to obtain or retain employment. Professional development may also come in the form of pre-service or in-service professional development programs.

  5. Training and development - Wikipedia

    en.wikipedia.org/wiki/Training_and_development

    Typical projects in the field include executive and supervisory/management development, new-employee orientation, professional-skills training, technical/job training, customer-service training, sales-and-marketing training, and health-and-safety training.

  6. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    Contact AOL customer support. The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  7. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    Differing from more technology-oriented IT management approaches like network management and IT systems management, IT service management is characterized by adopting a process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement. The CIO WaterCooler's ...

  8. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    development ultimately determines a company's success, with an emphasis on developing consistency in execution; CEM has been recognized as the future of the customer service and sales industry. Companies are using this approach to anticipate customer needs and adopt the mindset of the customer.

  9. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    To optimize outcomes, businesses analyze customer interactions, identify areas for improvement, and iterate their strategies. The landscape of customer engagement is characterized by merging data-driven insights, innovative strategies, and a commitment to delivering outstanding customer experiences.

  10. Service delivery framework - Wikipedia

    en.wikipedia.org/wiki/Service_delivery_framework

    A service delivery framework (SDF) is a set of principles, standards, policies and constraints to be used to guide the designs, development, deployment, operation and retirement of services delivered by a service provider with a view to offering a consistent service experience to a specific user community in a specific business context.

  11. Software product management - Wikipedia

    en.wikipedia.org/wiki/Software_product_management

    The role of software product manager. A software product manager leads and manages one or several products from inception to phase-out in order to create customer value and deliver measurable business benefits. They collaborate with cross-functional teams (such as marketing, sales, engineering, finance, quality assurance /testing, customer ...

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