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Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.
An application layer is an abstraction layer that specifies the shared communication protocols and interface methods used by hosts in a communications network. [1] An application layer abstraction is specified in both the Internet Protocol Suite (TCP/IP) and the OSI model. [2] Although both models use the same term for their respective highest ...
Most modern IM applications (sometimes called "social messengers", "messaging apps", "chat apps" or "chat clients") use push technology and also add other features such as emojis (or graphical smileys), file transfer, chatbots, voice over IP, or video chat capabilities.
Today's job descriptions range from a 300-word ad to longer than 1,000 words; it can be a lot for job seekers to digest. Instead of bemoaning the verbose job descriptions, embrace them!
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. Traditionally done on the phone , technical support can now be conducted online or through chat.
Early computing. The PLATO system was launched in 1960 at the University of Illinois and subsequently commercially marketed by Control Data Corporation.It offered early forms of social media features with innovations such as Notes, PLATO's message-forum application; TERM-talk, its instant-messaging feature; Talkomatic, perhaps the first online chat room; News Report, a crowdsourced online ...
A contact centre is a further extension of call centres telephony based capabilities, administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and email.
For AOL Jobs Week, we hosted a Twitter chat on landing a job, moving up in your career, improving your profile on LinkedIn and more.
Some next-generation applications designed for GCCS may support collaboration using chat systems, newsgroups, and email. (See JOPES, Mob/ODEE, etc.)
e. ChatGPT is a chatbot and virtual assistant developed by OpenAI and launched on November 30, 2022. Based on large language models (LLMs), it enables users to refine and steer a conversation towards a desired length, format, style, level of detail, and language.