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Online chat may address point-to-point communications as well as multicast communications from one sender to many receivers and voice and video chat, or may be a feature of a web conferencing service.
A videoconference (also known as a videoteleconference) allows two or more locations to communicate via live, simultaneous two-way video and audio transmissions.
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A.
Live streaming becomes increasingly popular, especially in the form of services like Twitch. Many social media startups integrate the streaming of short segments of video, like Vine and Keek. These are, in turn, integrated into the most popular services like Instagram and Facebook .