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Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.
Continuing education is an all-encompassing term within a broad list of post-secondary learning activities and programs. The term is used mainly in the United States and Canada. Recognized forms of post-secondary learning activities within the domain include: degree credit courses by non-traditional students, non-degree career training, college ...
PSI Seminars is a private company that offers large-group awareness training (LGAT) seminars for professional and personal development. Programs are held in many locations in the U.S., Canada, Japan and worldwide. There are PSI Seminars offices in major cities throughout North America.
But if you have the discipline to stick to your financial plan in the face of a high-pressure sales pitch, then bank-sponsored seminars, consultations, and webinars offer a perfect learning ...
Typical projects in the field include executive and supervisory/management development, new-employee orientation, professional-skills training, technical/job training, customer-service training, sales-and-marketing training, and health-and-safety training.
USWNT coach Emma Hayes arrives in America with her work cut out ahead of Paris Olympicsaol.com- Browns DT Shelby Harris slams reported NFLPA proposal to start training camp weeks earlieraol.com
In 2000, Disney changed the focus of the institute from a family-oriented program, to a multi-day seminar for business professionals to learn the "secrets" behind Disney's customer service and business culture.
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