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  2. Dropbox - Wikipedia

    en.wikipedia.org/wiki/Dropbox

    Dropbox is a file hosting service operated by the American company Dropbox, Inc., headquartered in San Francisco, California, U.S. that offers cloud storage, file synchronization, personal cloud, and client software.

  3. Social commerce - Wikipedia

    en.wikipedia.org/wiki/Social_commerce

    Purchase-to-pay. Super-apps. v. t. e. Social commerce [1] is a subset of electronic commerce that involves social media and online media that supports social interaction, and user contributions to assist online buying and selling of products and services. [2]

  4. Influencer marketing - Wikipedia

    en.wikipedia.org/wiki/Influencer_marketing

    Influencer marketing (also known as influence marketing) is a form of social media marketing involving endorsements and product placement from influencers, people and organizations who have a purported expert level of knowledge or social influence in their field. [1] Influencers are someone (or something) with the power to affect the buying habits or quantifiable actions of others by uploading ...

  5. Customer equity - Wikipedia

    en.wikipedia.org/wiki/Customer_equity

    Customer equity. Customer equity is the total combined customer lifetime values of all of the company's customers. [1] It is calculated by multiplying the number of customers by the average value of each customer. Customer equity is important because it reflects the potential future revenue that a company can generate from its existing customer ...

  6. Data governance - Wikipedia

    en.wikipedia.org/wiki/Data_governance

    Here data governance is a data management concept concerning the capability that enables an organization to ensure that high data quality exists throughout the complete lifecycle of the data, and data controls are implemented that support business objectives. The key focus areas of data governance include availability, usability, consistency ...

  7. SERVQUAL - Wikipedia

    en.wikipedia.org/wiki/SERVQUAL

    SERVQUAL is a multi-dimensional research instrument designed to capture consumer expectations and perceptions of a service along five dimensions that are believed to represent service quality. SERVQUAL is built on the expectancy–disconfirmation paradigm, which, in simple terms, means that service quality is understood as the extent to which ...

  8. Common good (economics) - Wikipedia

    en.wikipedia.org/wiki/Common_good_(economics)

    Common goods (also called common-pool resources [1]) are defined in economics as goods that are rivalrous and non-excludable. Thus, they constitute one of the four main types based on the criteria: whether the consumption of a good by one person precludes its consumption by another person ( rivalrousness) whether it is possible to prevent ...

  9. User experience design - Wikipedia

    en.wikipedia.org/wiki/User_Experience_Design

    User experience design is a user centered design approach because it considers the user's experience when using a product or platform. [2] Research, data analysis, and test results drive design decisions in UX design rather than aesthetic preferences and opinions. Unlike user interface design, which focuses solely on the design of a computer ...