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  2. History of the telephone in the United States - Wikipedia

    en.wikipedia.org/wiki/History_of_the_telephone...

    Private conversation, 1910. Historian John Brooks argues that the telephone created "a new habit of mind--a habit of tenseness and alertness, of demanding and expecting immediate results, whether in business, love or other forms of social intercourse." [70] The telephone was instrumental to modernization.

  3. Customer acquisition cost - Wikipedia

    en.wikipedia.org/wiki/Customer_acquisition_cost

    It shows the money spent on marketing, salaries, and other things to acquire a customer. Keep an eye on CAC so it doesn’t get out of control. For example, no rational company would spend $500 to acquire a new customer with an expected LTV of $300 because it would drain $200 of value per customer acquired.

  4. Customer Identification Program - Wikipedia

    en.wikipedia.org/wiki/Customer_Identification...

    A Customer Identification Program ( CIP) is a United States requirement, where financial institutions need to verify the identity of individuals wishing to conduct financial transactions with them and is a provision of the USA Patriot Act. More commonly known as know your customer, the CIP requirement was implemented by regulations in 2003 ...

  5. Office Christmas Party - Wikipedia

    en.wikipedia.org/wiki/Office_Christmas_Party

    Budget. $45 million [4] Box office. $114.5 million [4] Office Christmas Party is a 2016 American Christmas comedy film directed by Will Speck and Josh Gordon and written by Justin Malen and Laura Solon, based on a story by Jon Lucas and Scott Moore.

  6. AOL Mail

    mail.aol.com/?icid=aol.com-nav

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  7. Service industries - Wikipedia

    en.wikipedia.org/wiki/Service_industries

    Some service industries, including transportation, wholesale trade and retail trade are part of the supply chain delivering goods produced in the agricultural and manufacturing sectors to final consumers. Other services are provided directly to consumers. These include health care, education, information services, legal services, financial ...

  8. Gate agent - Wikipedia

    en.wikipedia.org/wiki/Gate_agent

    Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's flight ticket. They ...

  9. Customer advocacy - Wikipedia

    en.wikipedia.org/wiki/Customer_advocacy

    Customer advocates are facilitators between customers and the company. They are trained in cross-functional roles and empowered to provide customers with assistance in all areas of the business. [1] The role of the customer advocate is three-fold: To be the main contact for the customer in handling a question or problem, and to keep the ...