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  2. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    Disable 2-step verification on your account. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Take control of your account's...

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Scammers and bad actors are always looking for ways to get personal info with malicious intent. Know how to recognize legitimate AOL websites, requests, and communications to keep your account...

  4. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons: • AOL notices suspicious account activity. • You're using an unfamiliar browser or device.

  5. Telephone number verification - Wikipedia

    en.wikipedia.org/wiki/Telephone_number_verification

    Telephone number verification (or validation) services are online services used to establish whether a given telephone number is in service. They may include a form of Turing test to further determine if a human answers or answering equipment such as a modem, fax, voice mMail or answering machine .

  6. Account verification - Wikipedia

    en.wikipedia.org/wiki/Account_verification

    During the process of verifying a telephone number, a confirmation code is sent to a phone number specified by a user, for example in an SMS message sent to a mobile phone. As the user receives the code sent, they can enter it on the website to confirm their receipt.

  7. SIM swap scam - Wikipedia

    en.wikipedia.org/wiki/SIM_swap_scam

    A SIM swap scam (also known as port-out scam, SIM splitting, simjacking, and SIM swapping) is a type of account takeover fraud that generally targets a weakness in two-factor authentication and two-step verification in which the second factor or step is a text message (SMS) or call placed to a mobile telephone.

  8. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like...

  9. SMS - Wikipedia

    en.wikipedia.org/wiki/SMS

    An SMS message written on a Motorola Razr V3. E.161, a common mobile keypad alphabet layout. Short Message/Messaging Service, commonly abbreviated as SMS, is a text messaging service component of most telephone, Internet and mobile device systems. It uses standardized communication protocols that let mobile devices exchange short text messages.

  10. Multi-factor authentication - Wikipedia

    en.wikipedia.org/wiki/Multi-factor_authentication

    Account recovery typically bypasses mobile-phone two-factor authentication. [failed verification] Modern smartphones are used both for receiving email and SMS. So if the phone is lost or stolen and is not protected by a password or biometric, all accounts for which the email is the key can be hacked as the phone can receive the second factor.

  11. Phishing - Wikipedia

    en.wikipedia.org/wiki/Phishing

    SMS phishing [31] or smishing [32] [33] is a type of phishing attack that uses text messages from a cell phone or smartphone to deliver a bait message. [34] The victim is usually asked to click a link, call a phone number, or contact an email address provided by the attacker.