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  2. Customer claims items not arrived, tracking number... - Welcome...

    community.etsy.com/t5/Providing-Great-Customer-Service/Customer-claims-items...

    @OpheliacReborn It depends on if the customer leaves a comment or mentions USPS if Etsy will remove a bad review. This just recently happened to me. Customer leaves a 1* review without comments. I contacted customer asking if there was an issue with their item. No response. Customer opens a case stating non delivery.

  3. Business Registration Number greece - Welcome to the Etsy...

    community.etsy.com/t5/Providing-Great-Customer-Service/Business-Registration...

    The name of the business identification number may vary by location and while not exhaustive, it may be known by the following names: Entity number or ID; Business number or ID; Department number or ID; Company number; Filing number; Document number; Control number; Organisation number; Charter number; Licence number; Registry number

  4. etsy customer service - Welcome to the Etsy Community

    community.etsy.com/t5/Providing-Great-Customer-Service/etsy-customer-service/...

    does anyone know etsy's customer service number...I know they have one because I spoke with them last month about a technical issue..

  5. Etsy customer service info. - Welcome to the Etsy Community

    community.etsy.com/t5/Managing-Your-Shop/Etsy-customer-service-info/td-p/132672949

    Can someone please get me to customer service email or phone number. Etsy charged me for shipping when it was plus shipping and the customer paid too

  6. Text Messaging with Customers? - Welcome to the Etsy Community

    community.etsy.com/t5/Providing-Great-Customer-Service/Text-Messaging-with...

    This would probably only work as incoming to me (I have unlimited text plan) though eBay does provide a customer phone number, I don't see Etsy does. Perhaps something can be added in the future, "Would you like to receive text message updates for your order?" Opt in only. USPS provides a text message service for delivery updates. Any thoughts?

  7. Shipping address error - Welcome to the Etsy Community

    community.etsy.com/t5/Providing-Great-Customer-Service/Shipping-address-error/...

    One of the most frustrating things about Etsy is that there is no phone number to call when you have a problem that doesn’t fit any of their stock questions. Today my USPS carrier picked up a package. A few minutes later I got a message from the customer telling me the address was wrong and included the correct one.

  8. Customer service - Welcome to the Etsy Community

    community.etsy.com/t5/Managing-Your-Shop/Customer-service/td-p/138968073

    3. a few months ago etsy was doing checks on many sellers, as international banking laws changed, check your spam to see if you had a message from etsy to re-verify your account Translate to English There was a problem fetching the translation.

  9. Solved: Gift card transaction ID - Welcome to the Etsy Community

    community.etsy.com/t5/Technical-Issues/Gift-card-transaction-ID/td-p/130067646

    I can't even find the way to contact etsy customer service to receive the actual gift card number with transaction #. I received it from my father in law, and I believe he purchased on online. Thank you in advance!

  10. EU import VAT IOSS not working: My customers nearl... - Welcome...

    community.etsy.com/t5/All-About-Shipping/EU-import-VAT-IOSS-not-working-My...

    Etsy labels, IOSS Number visible, TAX paid and x3 invoices attached etc etc and customers were still being charged various fees before customs would release. I may not bother re-opening shipping to the EU, even if they fix IOSS as I have a feeling that they will start cracking down on the various Packaging Acts and only Germany's is ...

  11. Tracking number shows delivered but it was not - Etsy

    community.etsy.com/t5/Providing-Great-Customer-Service/Tracking-number-shows...

    I was hoping to get some advice. A customer messaged me today, telling me her order got lost/stolen. The tracking number shows that the package was delivered to her house. She now asks me for a replacement. I have never had this problem before. If I send her a new package (with tracking - she is in ...