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  2. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    The Service Delivery System Matrix by Collier and Meyer (1998) illustrates the various types of routings used for service process depending on the amount of customization and customer involvement in the process. With high levels of customization and customer involvement, there are many pathways and jumbled flows for service.

  3. Data anonymization - Wikipedia

    en.wikipedia.org/wiki/Data_anonymization

    Data anonymization has been defined as a "process by which personal data is altered in such a way that a data subject can no longer be identified directly or indirectly, either by the data controller alone or in collaboration with any other party." [1] Data anonymization may enable the transfer of information across a boundary, such as between ...

  4. Marketing strategy - Wikipedia

    en.wikipedia.org/wiki/Marketing_strategy

    Marketing Management is a combined effort of strategies on how a business can launch its products and services. On the other hand, Marketing strategy is the combination of many processes where the business owner or marketer can attract potential customers via several channels.

  5. Business process modeling - Wikipedia

    en.wikipedia.org/wiki/Business_process_modeling

    A business process modeling of a process with a normal flow with the Business Process Model and Notation. Business process modeling (BPM), mainly used in business process management; software development, or systems engineering, is the action of capturing and representing processes of an enterprise (i.e. modeling them), so that the current business processes may be analyzed, applied securely ...

  6. List of acting techniques - Wikipedia

    en.wikipedia.org/wiki/List_of_acting_techniques

    Techniques. Classical acting is an umbrella term for a philosophy of acting that integrates the expression of the body, voice, imagination, personalizing, improvisation, external stimuli, and script analysis. It is based on the theories and systems of select classical actors and directors including Konstantin Stanislavski and Michel Saint-Denis.

  7. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    Quality management system. A quality management system ( QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction ( ISO 9001:2015 ). [1] It is expressed as the organizational goals and aspirations ...

  8. Military education and training - Wikipedia

    en.wikipedia.org/.../Military_education_and_training

    WarOutline. Military education and training is a process which intends to establish and improve the capabilities of military personnel in their respective roles. Military training may be voluntary or compulsory duty. It begins with recruit training, proceeds to education and training specific to military roles, and sometimes includes additional ...

  9. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...