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eBay office in Toronto, Canada. eBay Inc. (/ ˈ iː b eɪ / EE-bay, often stylized as ebay and/or Ebay) is an American multinational e-commerce company based in San Jose, California, that allows users to buy or view items via retail sales through online marketplaces and websites in 190 markets worldwide.
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Some users have been frustrated with Ebay's customer service. All problems must be resolved by email, there is no way to speak directly to a person. Email responses are often canned responses. The frustration with Ebay's failure to improve has given rise to a petition calling for customer service improval.
An online shop evokes the physical analogy of buying products or services at a regular "brick-and-mortar" retailer or shopping center; the process is called business-to-consumer (B2C) online shopping. When an online store is set up to enable businesses to buy from another businesses, the process is called business-to-business (B2B) online shopping.
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Pierre Morad Omidyar (born Parviz Morad Omidyar, June 21, 1967) is a French-born Iranian-American billionaire. A technology entrepreneur, software engineer, and philanthropist, [6] he is the founder of eBay, where he served as chairman from 1998 to 2015. [7][6] Omidyar and his wife Pamela founded Omidyar Network in 2004.