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  2. Fish! Philosophy - Wikipedia

    en.wikipedia.org/wiki/Fish!_Philosophy

    The Wild Wadi is not the only company in Dubai to actively use the Fish! philosophy, even the American Hospital uses the video in customer service training for its front line staff. Customers such as Bill Bean are well aware of when the energy in a business is negative.

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    A DMV clerk helps a customer with paperwork. Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services.

  4. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.

  5. Sales presentation - Wikipedia

    en.wikipedia.org/wiki/Sales_presentation

    As a selling technique, a sales presentation or sales pitch is a line of talk that attempts to persuade someone or something, with a planned sales presentation strategy of a product or service designed to initiate and close a sale of the product or service.

  6. Marketing communications - Wikipedia

    en.wikipedia.org/wiki/Marketing_communications

    Marketing communications ( MC, marcom ( s ), marcomm ( s) or just simply communications) refers to the use of different marketing channels and tools in combination. [1] Marketing communication channels focus on how businesses communicate a message to its desired market, or the market in general. It is also in charge of the internal ...

  7. Microsoft PowerPoint - Wikipedia

    en.wikipedia.org/wiki/Microsoft_PowerPoint

    Microsoft PowerPoint is an American presentation program, [8] created by Robert Gaskins and Dennis Austin [8] at a software company named Forethought, Inc. [8] It was released on April 20, 1987, [9] initially for Macintosh computers only. [8]