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24-hour Emergency Services: +44 20 8239 3902 when calling from outside the UK. 020 8239 3902 when calling from within the UK. Claims: 0844 463 02 02 Lines open Monday-Friday, 8am-6pm. If you have any questions about your policy, please call Customer Service: 0844 463 02 02. Lines open Monday-Friday, 9am-5pm.
Find the best way to get in touch. Contact us. Get all the information you need to manage your O2 account, understand your latest bill, how to make a payment and much more with our online help guides.
Numbers here Guide: Coronavirus Community Help and Support. Advice from an O2 Guru regarding a way to get through: If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options. Press 2 for Everything Else. Press 5 for More Options.
Find the answers you need from our help and support pages. To get started, choose from one of these topics. Phones, sims and devices. Pay Monthly. Pay As You Go. Digital services. Account and billing. Network coverage and international. Apps.
13-06-2023 14:17. @Dis222 Call 202 from your O2 mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402. When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Already an O2 Business customer? You can find answers quickly on our help and support pages - choose a category below - or try the Business forum in the O2 Community. If you need to speak to someone, the easiest way is to call business customer service.
If you’d like us to record your preferences on your account, and arrange any ongoing support or adjustments, you will need to fill out our Support Request Form *. Alternatively, you can contact our Business Customer Service on 202 or a member of staff at your local O2 store.
We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact in what situation. General questions & My O2 account: Self Help; Account-related queries: Customer Service; Access For All; Difficult queries and if you get stuck; Other types of queries
Still need help? Find the best way to get in touch. Contact us. Our online help guides contain everything you need to know if you're a Pay Monthly customer – how using your phone, when to upgrade your device, and much more.
You can call the Financial Ombudsman Service on 0300 1239 123, email complaint.info@financial-ombudsman.org.uk or write to them at: Financial Ombudsman Service Exchange Tower