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  2. Internal Revenue Service - Wikipedia

    en.wikipedia.org/wiki/Internal_Revenue_Service

    The Internal Revenue Service ( IRS) is the revenue service for the United States federal government, which is responsible for collecting U.S. federal taxes and administering the Internal Revenue Code, the main body of the federal statutory tax law. It is an agency of the Department of the Treasury and led by the Commissioner of Internal Revenue ...

  3. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A Service Desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff, [15] and also to satisfy both Customer and IT Provider objectives.

  4. Kelly Kapoor - Wikipedia

    en.wikipedia.org/wiki/Kelly_Kapoor

    Kelly Rajanigandha Kapoor [1] is a fictional character from the American television series The Office, portrayed by Mindy Kaling. She is the customer service representative at the Scranton branch of Dunder Mifflin from seasons 1 to 8. Following Kaling's departure from the show, Kelly leaves the Scranton branch at the beginning of the ninth ...

  5. Hartsfield–Jackson Atlanta International Airport - Wikipedia

    en.wikipedia.org/wiki/Hartsfield–Jackson...

    The complex features 9,900 parking spaces split between two four-story parking decks that together cover 2.8 million square feet (260,000 m 2), a 137,000-square-foot (12,700 m 2) customer service center, and a maintenance center featuring 140 gas pumps and 30 wash bays equipped with a water recovery system.

  6. Timeline of the Bill Clinton presidency (1998) - Wikipedia

    en.wikipedia.org/wiki/Timeline_of_the_Bill...

    March 3 – President Clinton issued a memorandum to department and agency leadership on moves he wants done to improve customer service as well as "assure that Government works better and gets results Americans care about". March 3 – President Clinton transmitted the 1998 National Drug Control Strategy to Congress in a message.

  7. Customer advocacy - Wikipedia

    en.wikipedia.org/wiki/Customer_advocacy

    Customer advocates are facilitators between customers and the company. They are trained in cross-functional roles and empowered to provide customers with assistance in all areas of the business. [1] The role of the customer advocate is three-fold: To be the main contact for the customer in handling a question or problem, and to keep the ...

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