enow.com Web Search

Search results

1. Results from the WOW.Com Content Network

2. Fish! Philosophy - Wikipedia

   en.wikipedia.org/wiki/Fish!_Philosophy

   The Wild Wadi is not the only company in Dubai to actively use the Fish! philosophy, even the American Hospital uses the video in customer service training for its front line staff. Customers such as Bill Bean are well aware of when the energy in a business is negative.

3. Mark Sanborn - Wikipedia

   en.wikipedia.org/wiki/Mark_Sanborn

   He has also authored various videos and audio training programs on leadership, change, teamwork and customer service. His video series “Team Building: How to Motivate and Manage People” made it to the #2 spot for bestselling educational video series in the U.S.

4. Customer satisfaction - Wikipedia

   en.wikipedia.org/wiki/Customer_satisfaction

   Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation.

5. Public service motivation - Wikipedia

   en.wikipedia.org/wiki/Public_service_motivation

   Public Service Motivation ( PSM) is an attribute of government and non-governmental organization ( NGO) employment that explains why individuals have a desire to serve the public and link their personal actions with the overall public interest. Understanding the theory and practice of PSM is important in determining the motivations of ...

6. Kostya Kimlat - Wikipedia

   en.wikipedia.org/wiki/Kostya_Kimlat

   Kostya Kimlat (born 1983) is a Ukrainian - American magician, motivational speaker, entrepreneur, and business consultant. With the use of magic tricks, Kimlat helps companies train employees. [1] As a speaker, he lectures on the importance of perception in daily life through magic and sleight of hand. [2] [3]

7. Monroe's motivated sequence - Wikipedia

   en.wikipedia.org/wiki/Monroe's_motivated_sequence

   With its sequential model, Monroe's motivated sequence engages an audience with a psychologically satisfying speech order. The industries of sales and advertising use Monroe's step-by-step sequence to motivate potential buyers to take action (purchase a product).

8. The customer is always right - Wikipedia

   en.wikipedia.org/wiki/The_customer_is_always_right

   "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge , John Wanamaker and Marshall Field .

9. Customer success - Wikipedia

   en.wikipedia.org/wiki/Customer_success

   Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service.

10. Bob Farrell (motivational speaker) - Wikipedia

    en.wikipedia.org/wiki/Bob_Farrell_(motivational...

    Motivational speaker. While at Farrell's he developed a speech for new employees called Give 'em the Pickle!, based on a letter he received from a disappointed customer. He expanded this speech into a career as a speaker at motivational and employee-training events.

11. Eric Thomas (motivational speaker) - Wikipedia

    en.wikipedia.org/wiki/Eric_Thomas_(motivational...

    Eric D. Thomas (born September 3, 1970) is an American motivational speaker, author, consultant, and minister. Speeches by Thomas are popular on YouTube.