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  2. Getting Access Denied error for some websites

    forums.xfinity.com/conversations/your-home-network/getting-access-denied-error...

    Click the "Peer to peer chat" icon or https://comca.st/2RROcVs. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.