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They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Telecommunication, customer service, broadcasting, public sector, healthcare and other workers. 2013: CWA: United Brotherhood of Carpenters and Joiners of America: 1881 522,416 Building industry carpenters and millwrights. International Longshore and Warehouse Union: 1937 424,579 Freight handlers at ports. International Union of Operating ...
Now welcome to a tricky job market. New college graduates are entering an economy full of service-sector and part-time roles that don’t require diplomas, but their prospects still aren’t half bad.
Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...
Employers added 175,000 jobs in April, the Bureau of Labor Statistics reported Friday, below analysts’ expectations and a sign that hiring is slowing down across the economy. Some of the ...