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Major cell phone carriers have started to adopt a new technology that helps direct callers to the 988 suicide and crisis hotline to help centers based on their physical location rather than their ...
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For premium support please call: 800-290-4726 more ways to reach us. Sign in ... The Gift of Hope Organ Donor Care Center at Rush University Medical Center is Illinois' first unit focused solely ...
Interactive voice response. Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition ...
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See media help. An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone ...