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Customer trust A customer's trust in a firm leads to that individual thinking that the firm will provide quality service, which results in the firm gaining a loyal customer. [15] Even in the case of service failures, which decrease customer trust, firms can provide recovery efforts to increase trust and re-gain loyalty. [13] Customer switching ...
Nutrition psychology is the psychological study of the relationship between dietary intake and different aspects of psychological health. It is an applied field that uses an interdisciplinary approach to examine the influence of diet on mental health. [ 1 ]
One method of stopping pester power is in the home. In studies where mothers have been interviewed about their methods for limiting the effectiveness of pester power, 36% said "limiting commercial exposure" was effective whilst another 35% said explaining why the children could have not have the product was their preferred method to reduce the nagging.
Nudge theory is a concept in behavioral economics, decision making, behavioral policy, social psychology, consumer behavior, and related behavioral sciences [1] [2 ...
Industrial and organizational psychology (I-O psychology) "focuses the lens of psychological science on a key aspect of human life, namely, their work lives.In general, the goals of I-O psychology are to better understand and optimize the effectiveness, health, and well-being of both individuals and organizations."
In marketing, a rebate is a form of buying discount and is an amount paid by way of reduction, return, or refund that is paid retrospectively. It is a type of sales promotion that marketers use primarily as incentives or supplements to product sales.
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
The word privacy is derived from the Latin word "privatus", which means set apart from what is public, personal and belonging to oneself, and not to the state. [3]It is also derived from the Latin word 'privo,' which conveys the idea of deprivation or being robbed of.