Ads
related to: training customer service workshops- eLearning
Self-Paced eLearning Classes
eLearning Courses Bundled Together
- Customer Service Classes
Learn Customer Service Skills
Instructor-led & eLearning
- Training Catalog
Certstaffix Course Catalog
Instructor-led or eLearning Courses
- Onsite Training Quote
Private Training for Your Group
Free Group Training Quote
- Live Online Classes
A Remote Instructor Teaching You
Attend From: Home, Work or Our Labs
- Contact Certstaffix
Lifelong Learning Courses
Computer and Business Skills
- eLearning
udemy.com has been visited by 1M+ users in the past month
Search results
Results from the WOW.Com Content Network
Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Typical projects in the field include executive and supervisory/management development, new-employee orientation, professional-skills training, technical/job training, customer-service training, sales-and-marketing training, and health-and-safety training.
A training workshop is a type of interactive training where participants carry out a number of training activities rather than passively listen to a lecture or presentation. Broadly, two types of workshops exist: A general workshop is put on for a mixed audience, and a closed workshop is tailored towards meeting the training needs of a specific ...
An automobile repair shop (also known regionally as a garage or a workshop) is an establishment where automobiles are repaired by auto mechanics and technicians. The customer interface is typically a service advisor , traditionally called a service writer.
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Ads
related to: training customer service workshops