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Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
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The United States Marine Corps began allowing remote work in 2010. Remote work (also called telecommuting, telework, work from home —or WFH as an initialism, hybrid work, and other terms) is the practice of working from one's home or another space rather than from an office .
Work-based learning. " Work-based learning ( WBL) is an educational strategy that provides students with real-life work experiences where they can apply academic and technical skills and develop their employability." [1] It is a series of educational courses which integrate the school or university curriculum with the workplace to create a ...
A sample Transportation Worker Identification Credential. The Transportation Worker Identification Credential (or TWIC) program is a Transportation Security Administration (TSA) and U.S. Coast Guard initiative in the United States. The TWIC program provides a tamper-resistant biometric credential to maritime workers requiring unescorted access ...