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  2. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning (web based training), or a blend (blended learning) of the two.

  3. Educational theory of apprenticeship - Wikipedia

    en.wikipedia.org/wiki/Educational_theory_of...

    Apprenticeship is a teaching method used by educators to teach students how to solve problems, understand tasks, perform specific tasks, and deal with difficult situations (Collins, Brown, and Newman 1989).

  4. Global supply chain management - Wikipedia

    en.wikipedia.org/wiki/Global_supply_chain_management

    Supply chain management in a global context extends beyond logistics and encompasses the entire flow of products and information from suppliers to end customers. This involves coordinating activities with suppliers, manufacturers, distributors, and retailers in different countries.

  5. Challenging behaviour - Wikipedia

    en.wikipedia.org/wiki/Challenging_behaviour

    Analysis of this cycle provides a foundation for using a variety of strategies to minimise the triggers of challenging behaviour, teach more appropriate behaviours in response to these triggers, or provide consequences to the challenging behaviour that will encourage a more appropriate response.

  6. Technical communication - Wikipedia

    en.wikipedia.org/wiki/Technical_communication

    Technical communicators generally tailor information to a specific audience, which may be subject matter experts, consumers, end-users, etc. Technical communicators often work collaboratively to create deliverables that include online help, user manuals, classroom training guides, computer-based training, white papers, government documents ...

  7. Aggression replacement training - Wikipedia

    en.wikipedia.org/.../Aggression_Replacement_Training

    Aggression replacement training (ART) is a cognitive behavioural intervention for reduction of aggressive and violent behaviour, originally focused on adolescents. It is a multimodal program that has three components: social skills , anger control training and moral reasoning .