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Later in the year, the company increased its spending on customer service to $150 million. Since 2018, Dell has seen significant increase in consumer satisfaction. Moreover, their customer service has been praised for its prompt and accurate answers to most questions, especially those directed to their social media support.
Dell SupportAssist, formerly known as Dell Support Center, is a software agent provided by Dell. It is pre-installed on all Dell Consumer Desktops and Portables and Vostro Desktops and Portables. [1] According to the company, Dell SupportAssist is "a control panel for system tools and diagnostics. It contains extensive help sections for online ...
The Dell XPS One 27" is an all-in-one PC that, hence its name, features a 27-inch screen with a resolution of 2560 pixels wide and a height of 1440 pixels. It received CNET's 2012 Editor's Choice Award and was chosen as PCMag's best all-in-one PC of 2012.
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The Dell Inspiron series is a line of laptop computers made by American company Dell under the Dell Inspiron branding. The first Inspiron laptop model was introduced before 1999. [1] Unlike the Dell Latitude line, which is aimed mostly at business/enterprise markets, Inspiron is a consumer-oriented line, often marketed towards individual ...
Dell EMC (EMC Corporation until 2016) is an American multinational corporation headquartered in Hopkinton, Massachusetts, and Round Rock, Texas, United States. Dell EMC sells data storage , information security , virtualization , analytics, cloud computing and other products and services that enable organizations to store, manage, protect, and ...
They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
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