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2. Employment Development Department - Wikipedia

   en.wikipedia.org/wiki/Employment_Development...

   Website. www .edd .ca .gov. In California, the Employment Development Department ( EDD) is a department of the state government that administers Unemployment Insurance (UI), Disability Insurance (DI), and Paid Family Leave (PFL) programs. The department also provides employment service programs and collects the state's labor market information ...

3. Blowhorn - Wikipedia

   en.wikipedia.org/wiki/Blowhorn

   Blowhorn has a customer service training program for its mini-truck drivers, aimed at unemployed youth in India. [10] [4]

4. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

5. Workforce Investment Act of 1998 - Wikipedia

   en.wikipedia.org/wiki/Workforce_Investment_Act...

   The federal Job Training Partnership Act (JTPA) of 1982 was the predecessor of the Workforce Investment Act of 1998. This law used federal funding to implement programs that prepared youth and unskilled adults for entry into the workforce and provided employment-related services for disadvantaged individuals. For each succeeding fiscal year, programs such as adult and youth programs, federally ...

6. Training and development - Wikipedia

   en.wikipedia.org/wiki/Training_and_development

   Training may be viewed as related to immediate changes in organizational effectiveness via organized instruction, while development is related to the progress of longer-term organizational and employee goals. While training and development technically have differing definitions, the two are oftentimes used interchangeably and/or together.

7. Customer advocacy - Wikipedia

   en.wikipedia.org/wiki/Customer_advocacy

   Customer advocacy is a specialized form of customer service in which companies focus on what is deemed to be best for the customer. It is a change in a company's culture that is supported by customer-focused customer service and marketing techniques.