- Customer Service Skills F...Thriftbooks.com$5.09
- Ebook - Customer Service ...Webfunct Store$16.99$68.00
- Customer Service: Skills ...Thriftbooks.com$11.79
- Ebook - Customer Service ...Webfunct Store$16.99$98.00
- Customer Service Skills F...Thriftbooks.com$4.99
- Customer Service Skills F...Thriftbooks.com$5.19
- Ebook - Customer Service ...Webfunct Store$16.99$164.00
- Customer Service Skills F...Pivist Store$17.99
- Ebook - Customer Service ...Webfunct Store$16.99$134.00
- Customer Service Skills F...Pivist Store$17.99
- Customer Service Skills F...Auckoo Store$17.99
- Customer Service Skills F...Auckoo Store$17.99
- Customer Service Skills F...Mezene Store$18.99
- Customer Service Skills F...Mezene Store$18.99
- Customer Service Skills F...Auckoo Store$17.99
- Customer Service Skills F...VitalSource$60.00
- Customer Service: Skills ...AbeBooks.com$19.50
- Customer Service: Skills ...BooksRun$10.09
Ad
related to: customer service skills for success
Search results
Results from the WOW.Com Content Network
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Customer success. Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments ...
The SCANS report states that business, labor and government authorities agree that having a wide range of people skills are necessary for 20th-century work success. Skills like customer service, building effective relationships, and teamwork are among the abilities most requested by employers in job postings.
Shutterstock In a world where every customer interaction is caught on camera, video, microphone or social media, it takes a special group of people to work in customer service.
They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition.