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CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. The complaints are organized into logical groups with data published by vehicle, vehicle component, and specific problem.
ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service. [6] [7 ...
Consumer Reports' flagship website and magazine publishes reviews and comparisons of consumer products and services based on reporting and results from its in-house testing laboratory and survey research center.
How can I report a scam or file a consumer complaint in Iowa. Consumer Protection Division: Visit iowaattorneygeneral.gov to file a consumer complaint. Complaints can be submitted...
BBB handles complaints from consumers about their marketplace experiences with businesses, and also publishes customer reviews both positive and negative. The organization provides dispute resolution through procedures established by the International Association of Better Business Bureaus, and implemented by local BBBs.
Wading through consumer complaint after consumer complaint can frustrate even the most diligent consumer.
The Wisconsin Department of Agriculture, Trade and Consumer Protection fielded over 10,000 consumer complaints in 2023, leading to settlements of over $3.3 million, according to a news...
Ripoff Report sells ad space on its website and offers companies the option to pay for complaint investigations, which can cost from US$5,500 to over $100,000. It also offers an arbitration program.
Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of professional reviews. The reviews may themselves be graded for usefulness or accuracy by other users.
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.