Search results
Results from the WOW.Com Content Network
I have reached out by submitting an email to Etsy's customer service 6 times now in the last week - I have gotten plenty of their "sale" emails and automated response emails about checking the help pages, but I have written additional emails to say nothing on the help pages are helping my problem, and restating the issue.
07-04-202207:57 AM. @KillianGoreStore. three possibles I can think of, if you haven't checked yet. 1. have you checked the date you input in etsy for your credit card, on file, hasn't expired? 2. Or, was your bank the post office, because they have stopped taking international transfers, which is what etsy is.
Customer service. 06-17-2022 07:48 PM. WOW. I have been a seller for years all 5 star reviews besides 1 four star review. I just want to say that etsy customer service no longer exists for sellers, not sure about buyers. The etsy stock is down 75 percent in less than a year and I believe it will continue down.
Etsy has been scaling back customer service for a few years to increase profits and market share value. Unfortunately, they are doing it by decreasing customer service to sellers. 2. Opening up the score and criteria shows flaws in the Etsy system that need to be fixed and would cost money to do so.
It has been 7 DAYS and etsy refuses to respond. Ive opened 3 support cases now and keep replying to them to see if anyone will take this seriously. Don't you find it laughable that we are penalized for not responding within 24hrs and upheld to having amazing customer service , but etsy customer service cant even resolve a blatant misuse of etsy ...
10-14-202111:39 AM. How hard would it be for Etsy to have a customer service forum, staffed by a few Etsy employees to handle issues. This is done in many many companies to help with issues that buyers (hopefully also sellers) encounter, Etsy could and should implement this. It could be a way to weed out easy to fix/answer questions and to ...
Re: Buyer wants a refund a year later! byhopeandjoystudios. Community Maker. 05-01-201910:24 AM. They can't leave a review at this point or even open a case or do a chargeback. State that after all this time there is no way for you to track the package as tracking has expired and you do not refund after X days.
TheZeniFactory. Reader. Damage report 15 Days after delivery. byTheZeniFactory. Reader. 12-25-201909:01 PM. An item I shipped was delivered and I received an email 15 days later that the item is damaged - customer wants refund. I have statement in my policies that all damages must be reported within24 hours of delivery.
01-27-202208:42 AM. April 2021 to the end of January 2022 is 9+ months. You could not issue a refund if you tried. 9 months is far outside the window that credit cards and Etsy allow refunds. For the other guy, unless my math is off, August 2019 is 2 1/2 years, not one and a half.
I sent customer service two messages a week ago, and got two automated messages and have yet to receive a reply. One can only assume it is a case of "do as I say, not as I do". If we were all held up to Etsy's example of customer service (instead of their dictated measures of customer service excellence), we would all get a badge EXCEPT ETSY.