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Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Sprint Corporation. Sprint Corporation was an American telecommunications company. Before being acquired by T-Mobile US on April 1, 2020, it was the fourth-largest mobile network operator in the United States, serving 54.3 million customers as of June 30, 2019. [3]
Completed. April 1, 2020. Sprint Corporation and T-Mobile US merged in 2020 in an all shares deal for $26 billion. The deal was announced on April 29, 2018. [1] [2] [3] After a two-year-long approval process the merger was closed on April 1, 2020, [4] [5] [6] with T-Mobile emerging as the surviving brand. The Sprint brand was discontinued by T ...
OVERLAND PARK, Kan.--(BUSINESS WIRE)-- Sprint (NYS: S) is the most improved company in customer satisfaction, across all 47 industries studied, during the last five years, according to results ...
Quality assurance. Quality assurance ( QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product (s) delivered to customer (s) meet with the contractual and other agreed upon performance, design, reliability, and maintainability expectations of that customer.
Customer engineer. A customer engineer ( CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally, the term was used by IBM, but now customer engineer is also being used by other companies.
Elon Musk is a notoriously hard worker.At present he’s the CEO of EV maker Tesla and rocket company SpaceX, founder of satellite venture Starlink and neurotechnology company Neuralink, and the ...
The T-Mobile Headquarters Campus is a collection of 17 buildings encompassing 3,900,000-square-foot (360,000 m 2) on 200 acres in Overland Park, Kansas that formerly housed the world headquarters of Sprint Corporation, an American telecom company. The buildings were designed by Hillier Architecture (which became RMJM in 2007) based on a theme ...