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Etsy, Inc. Etsy, Inc. is an American e-commerce company focused on handmade or vintage items and craft supplies. These items fall under a wide range of categories, including jewelry, bags, clothing, home décor, religious items and furniture, toys, art, as well as craft supplies and tools. Items described as vintage must be at least 20 years ...
Stay responsive as people buy your products or message you through your shop. If you consistently provide good customer service, you could be eligible to become an Etsy star seller.
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Etsy allows you to expand your customer base nationwide, connecting you with customers who are already looking for the type of products you sell.
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Shops in good standing — meaning you meet Etsy’s standards for customer service — can upgrade to Etsy Plus for $10 a month and get access to 15 listing credits, $5 in ad credits and other...
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presentation layer (customer interface through which the web pages and e-services are linked). E-service quality. Measuring service quality and service excellence are important in a competitive organizational environment. The SERVQUAL- service quality model is one of the widely used tools for measuring quality of the service on various aspects ...
Primary uses are to create brand awareness, engage customers by conversation (e.g., customers provide feedback on the firm) and providing access to customer service. Social media's peer-to-peer communication shifts power from the organization to consumers, since consumer content is widely visible and not controlled by the company.
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