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Toll-free telephone numbers in the North American Numbering Plan have the area code prefix 800, 833, 844, 855, 866, 877, and 888. Additionally, area codes 822, 880 through 887, and 889 are reserved for toll-free use in the future. 811 is excluded because it is a special dialing code in the group NXX for various other purposes.
Toll-free telephone number. A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party, a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefix similar to an area code.
In the past, this has discouraged mobile users from publishing mobile telephone numbers, but by the first decade of the 21st century, most users selected bundle pricing plans that included an allotment of minutes expected to be used in the billing period, and most U.S. carriers since offer unlimited calling plans at mass-market prices.
Toll-free directory assistance. In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020.
Sheraton's 800‑325‑3535, one of the notable early adopters in late 1969, was hard-wired into St. Louis area code 314; 1‑800‑HOLIDAY at that time could not be a U.S. number if the 1‑800‑465 prefix was hard-wired to Thunder Bay's area code 807. Any attempt to call a foreign 1‑800 gave a pre-recorded error, "the number you have ...
Service. Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
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