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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  3. Waiting staff - Wikipedia

    en.wikipedia.org/wiki/Waiting_staff

    Waiting staff. Waiting staff ( BrE ), [1] waiters ( MASC) / waitresses ( FEM ), or servers (AmE) [2] [3] are those who work at a restaurant, a diner, or a bar and sometimes in private homes, attending to customers by supplying them with food and drink as requested. Waiting staff follow rules and guidelines determined by the manager.

  4. Hotel manager - Wikipedia

    en.wikipedia.org/wiki/Hotel_manager

    A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales management ...

  5. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 6:08 PM. Customer service is a tough industry to work in, but with the right skills you can be successful and reap ...

  6. List of restaurant terminology - Wikipedia

    en.wikipedia.org/wiki/List_of_restaurant_terminology

    A restaurant is a business that prepares and serves food and drink to customers in return for money, either paid before the meal, after the meal, or with a running tab. Meals are generally served and eaten on premises, but many restaurants also offer take-out and food delivery services.

  7. Restaurant management - Wikipedia

    en.wikipedia.org/wiki/Restaurant_management

    Associate, bachelor, and graduate degree programs are offered in restaurant management by community colleges, junior colleges, and some universities in the United States. [1] One hierarchical system for organizing a restaurant's kitchen staff is the brigade de cuisine system developed by Auguste Escoffier (1846–1935).

  8. Customer claims restaurant owner began feud over $250 ... - AOL

    www.aol.com/customer-claims-restaurant-owner...

    Brittany Miller. February 28, 2024 at 3:39 PM. People are weighing in on a debate between a restaurant owner and one of its potential customers who had to cancel their reservation. On X, formerly ...

  9. Hospitality industry - Wikipedia

    en.wikipedia.org/wiki/Hospitality_industry

    There are around 1.5m restaurant workers, and around 0.5m work in hotels. The Food Safety Act 1990 introduced the training that staff have to follow. Around 25% of the hospitality workforce comes from the EU, making up around 25% of chefs and around 75% of waiting staff. In 2019, 1 in 50 applicants to Pret a Manger was British. Vietnam

  10. Maître d'hôtel - Wikipedia

    en.wikipedia.org/wiki/Maître_d'hôtel

    The maître d'hôtel ( French for 'master of the house'; pronounced [mɛːtʁə dotɛl] ⓘ ), head waiter, host, waiter captain, or maître d ' ( UK: / ˌmeɪtrə ˈdiː / MAY-trə DEE, US: / ˌmeɪtər -/ MAY-tər -⁠) manages the public part, or "front of the house", of a formal restaurant. The responsibilities of a maître d'hôtel ...

  11. Fiery feud between customer and restaurant over $250 ... - AOL

    www.aol.com/news/fiery-feud-between-customer...

    February 27, 2024 at 4:33 PM. MediaNews Group. A heated exchange between a Boston celebrity chef and a would-be diner has sparked a debate about cancellation fees and customer service on social ...