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  2. Amazon Alexa - Wikipedia

    en.wikipedia.org/wiki/Amazon_Alexa

    Intelligent personal assistant, cloud-based voice service. Website. developer .amazon .com /alexa. Amazon Alexa or Alexa [2] is a virtual assistant technology largely based on a Polish speech synthesizer named Ivona, bought by Amazon in 2013. [3] [4] It was first used in the Amazon Echo smart speaker and the Echo Dot, Echo Studio and Amazon Tap ...

  3. JetBlue - Wikipedia

    en.wikipedia.org/wiki/JetBlue

    JetBlue's first major advertising campaign incorporated phrases like "Unbelievable" and "We like you, too". Full-page newspaper advertisements boasted low fares, new aircraft, leather seats, spacious legroom, and a customer-service-oriented staff committed to "bringing humanity back to air travel".

  4. Customer Service Assurance - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_Assurance

    Service assurance is model that is centered on the concept of maximizing customer satisfaction. The belief is that such practices inevitably maximize the long-term profitability of an organization or enterprise. Numerous quality-regulating methods are often interwoven with CSA services. Under the CSA umbrella, it is typical to also find Quality ...

  5. Colt Delta Elite - Wikipedia

    en.wikipedia.org/wiki/Colt_Delta_Elite

    Colt Delta Elite. The Colt Delta Elite is a modified series 80 M1911 pistol chambered for the 10mm Auto cartridge. It was first introduced in 1987 by the Colt's Manufacturing Company. [1] The Delta Elite is credited as being the first firearm produced by a major manufacturer to chamber the 10mm.

  6. The International Customer Service Institute - Wikipedia

    en.wikipedia.org/wiki/The_International_Customer...

    The International Customer Service Institute (TICSI) is an international partnership organisation to enable the recognition and sharing of global best practice in customer service. It was founded in 2005 operating out of London and Dubai and has developed The International Standard for Service Excellence (TISSE). [1]

  7. Certified Public Manager - Wikipedia

    en.wikipedia.org/wiki/Certified_public_manager

    The Certified Public Manager (CPM) is a United States professional designation established in 1979 for the purpose of improving performance and advancing best practice standards for public sector managers. The CPM is a comprehensive management development program based upon a selected set of competencies. The CPM is awarded upon completion of a ...

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