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A chief customer officer ( CCO) is the executive responsible in customer-centric companies for the total relationship with an organization’s customers. This position was developed to provide a single vision across all methods of customer contact. The CCO is often responsible for influencing corporate activities of customer relations in the ...
oyster .tfl .gov .uk. The Oyster card is a payment method for public transport in London (and some areas around it), England, United Kingdom. A standard Oyster card is a blue credit-card-sized stored-value contactless smart card. It is promoted by Transport for London (TfL) and can be used on travel modes across London including London Buses ...
Opal card. Opal is a contactless smartcard fare collection system for public transport services in the greater Sydney area and most other urban areas of New South Wales, Australia. Operation of the Opal system is managed by the New South Wales Government's transport authority, Transport for NSW. First launched in late 2012, Opal is valid on ...
SBI Cards & Payment Services Limited, previously known as SBI Cards & Payment Services Private Limited, is a credit card company and payment provider in India. SBI Card was launched in May 1998 by the State Bank of India and GE Capital. In December 2017, the State Bank of India and The Carlyle Group [4] acquired a stake in the company.
Customer intelligence ( CI) as part of business intelligence is the process of gathering and analyzing information regarding customers, and their details and activities, to build deeper and more effective customer relationships and improve decision-making by vendors. [1] [verification needed]
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
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