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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    There are five key customer service skills that define the best CSRs: Ability to establish rapport with customers. Problem solving; Strong listening skills; Strong commercial awareness; Team working; Salary. Although earnings may vary, the median hourly average for CSRs in 2017 was $15.81, in the US.

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  4. List of labor unions in the United States - Wikipedia

    en.wikipedia.org/wiki/List_of_labor_unions_in...

    Telecommunication, customer service, broadcasting, public sector, healthcare and other workers. 2013: CWA: United Brotherhood of Carpenters and Joiners of America: 1881 522,416 Building industry carpenters and millwrights. International Longshore and Warehouse Union: 1937 424,579 Freight handlers at ports. International Union of Operating ...

  5. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  6. US SEC updates customer data hacking rules for Wall Street The changes, approved unanimously by the five-member U.S. Securities and Exchange Commission, apply to rules first adopted in 2000. "Over ...

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  8. Chief customer officer - Wikipedia

    en.wikipedia.org/wiki/Chief_customer_officer

    A chief customer officer ( CCO) is the executive responsible in customer-centric companies for the total relationship with an organization’s customers. This position was developed to provide a single vision across all methods of customer contact. The CCO is often responsible for influencing corporate activities of customer relations in the ...

  9. History of the telephone in the United States - Wikipedia

    en.wikipedia.org/wiki/History_of_the_telephone...

    Private conversation, 1910. Historian John Brooks argues that the telephone created "a new habit of mind--a habit of tenseness and alertness, of demanding and expecting immediate results, whether in business, love or other forms of social intercourse." [70] The telephone was instrumental to modernization.

  10. Economy of England - Wikipedia

    en.wikipedia.org/wiki/Economy_of_England

    6.1% Sales and customer service 5.3% Process plant and machine operatives ... Leeds has the third-largest jobs total by local authority area with 480,000 in ...

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