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Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of professional reviews. The reviews may themselves be graded for usefulness or accuracy by other users.
ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.
Zazzle is an American online marketplace that allows designers and customers to create their own products with independent manufacturers (clothing, posters, etc.), as well as use images from participating companies.
'Trust,' by Hernan Diaz, is a Rashomon-like concoction of four stories about a hollow great man — fascinating and assured, but ultimately deflating.
Consumer Reports' flagship website and magazine publishes reviews and comparisons of consumer products and services based on reporting and results from its in-house testing laboratory and survey research center.
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Because of FaAA's report, Suzuki filed a libel suit against Consumers Union in 1996, eight years after the publication of the test results in Consumer Reports, on the grounds that the statements made by CU damaged their reputation and the reputation of their vehicles.