Search results
Results from the WOW.Com Content Network
Tripadvisor has been the subject of controversy for allowing unsubstantiated anonymous reviews to be posted about any hotel, bed and breakfast, inn, or restaurant. [64]In May 2021, Tripadvisor was criticized for allowing an offensive review to be posted about the Auschwitz-Birkenau State Museum in which a visitor described bringing a baby to the gas chambers.
A user review refers to a review written by a user or consumer of a product or service based on the author's own experience as a user of the reviewed product. Popular sources for consumer reviews are e-commerce sites like Amazon.com and Zappos and social media sites like Tripadvisor and Yelp. E-commerce sites often have consumer reviews for ...
Hilton Hotels & Resorts [3] (formerly known as Hilton Hotels) is a global brand of full-service hotels and resorts and the flagship brand of American multinational hospitality company Hilton. [4] The original company was founded by Conrad Hilton. As of December 30, 2019, 584 Hilton Hotels & Resorts properties with 216,379 rooms in 94 countries ...
Louisville Manor Hotel is facing an order to close after "documented incidents of theft, assault and drug-related activities," city officials said.
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
He looked at the customer experience at resort hotels and discovered that providing the best hotel service was not sufficient. To optimise a customer's experience, management must also consider the peace of mind and relaxation, recognition and escapism, involvement, and hedonics. The overall customer experience must be considered.
Premier Inn Limited is a British limited service hotel chain and the UK's largest hotel brand, with more than 800 hotels, with over 72,000 rooms. It operates hotels in a variety of locations including city centres, suburbs and airports, competing with the likes of Travelodge and Ibis hotels.
In December 2017, Agoda initially refused to give a refund to a customer that booked a non-existent hotel. Agoda eventually paid a refund following a fraud complaint filed with the Thai government. [28] In 2019, Agoda was criticized for difficulties with customers removing their homes from the website. The customers cited customer service ...