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And if you’d rather avoid soft jazz on hold while you wait for the next available representative, many banks also support live chat, texting or in-app messaging for help. Access to wide ATM ...
They may work in an office with a call center or in retail. Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media.
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