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  2. Okada Manila - Wikipedia

    en.wikipedia.org/wiki/Okada_Manila

    okadamanila.com. Okada Manila ( Japanese: オカダマニラ, romanized: Okada Manira) is a casino resort and hotel complex located on the Entertainment City gaming strip in Parañaque, Metro Manila, Philippines. With a total construction cost of about ¥ 250 billion, Okada Manila was established and opened after seven years of construction in ...

  3. Grab Holdings - Wikipedia

    en.wikipedia.org/wiki/Grab_Holdings

    Grab Holdings Inc. Grab Holdings Inc. is a Singaporean multinational technology company headquartered in One-North, Singapore. It is the developer of a super-app for ride-hailing, food delivery, and digital payment services on mobile devices that operates in Singapore, Malaysia, Cambodia, Indonesia, Myanmar, the Philippines, Thailand, and Vietnam.

  4. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...

  5. Social media - Wikipedia

    en.wikipedia.org/wiki/Social_media

    Primary uses are to create brand awareness, engage customers by conversation (e.g., customers provide feedback on the firm) and providing access to customer service. Social media's peer-to-peer communication shifts power from the organization to consumers, since consumer content is widely visible and not controlled by the company.

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  7. Dell - Wikipedia

    en.wikipedia.org/wiki/Dell

    Later in the year, the company increased its spending on customer service to $150 million. Since 2018, Dell has seen significant increase in consumer satisfaction. Moreover, their customer service has been praised for its prompt and accurate answers to most questions, especially those directed to their social media support.

  8. KFC - Wikipedia

    en.wikipedia.org/wiki/KFC

    KFC Corporation, [4] doing business as KFC (also commonly referred to by its historical name Kentucky Fried Chicken ), is an American fast food restaurant chain that specializes in fried chicken. Headquartered in Louisville, Kentucky, it is the world's second-largest restaurant chain (as measured by sales) after McDonald's, with over 30,000 ...

  9. Baidu - Wikipedia

    en.wikipedia.org/wiki/Baidu

    Baidu, Inc. ( / ˈbaɪduː / BY-doo; Chinese: 百度; pinyin: Bǎidù; lit. 'hundred degrees') is a Chinese multinational technology company specializing in Internet-related services, headquartered in Beijing 's Haidian District. [3] It holds a dominant position in China's search engine market, and provides a wide variety of other internet ...