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livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...
LiveChat Software. LiveChat Software ( WSE: LVC) [4] is a customer service software company and developer of LiveChat – software as a service -based help desk software and online chat software for e-commerce sales, customer support, and lead generation . The company has offices in Wrocław, Poland, and Boston, Massachusetts, United States.
Web chat. A web chat is a text-based system that allows users to communicate in real-time using easily accessible web interfaces. It is a type of Internet online chat distinguished by its simplicity and accessibility to users who do not wish to take the time to install and learn to use specialized chat software. [1]
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Instant messaging is a set of communication technologies used for text-based communication between two ( private messaging) or more (chat room) participants over the Internet or other types of networks (see also LAN messenger ). [6] IM chats happen in real-time.
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Live help is offered via a public Internet Relay Chat (IRC) channel. This channel is not private or one-on-one. Multiple users might be receiving help at the same time, and you will all be able to see everybody's messages. Messages which are intended for you will often start with your nickname (visible in the bottom-left corner when connected).