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Essentials of Fire Fighting is a fire service training manual produced by Fire Protection Publications (FPP) and the International Fire Service Training Association (IFSTA).
They are usually available to the public at low cost or free electronically. Many websites have begun collecting PDF versions of Army Field Manuals, Technical Manuals, and Weapon Manuals. The Library of Congress maintains a list of every Field Manual published between the 1940s to the 1970s.
A user guide, also commonly known as a user manual, is intended to assist users in using a particular product, service or application. It's usually written by a technician, product developer, or a company's customer service staff. Most user guides contain both a written guide and associated images.
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The U.S. Army and CIA interrogation manuals are seven controversial military training manuals which were declassified by the Pentagon in 1996. In 1997, two additional CIA manuals were declassified in response to a Freedom of Information Act (FOIA) request filed by The Baltimore Sun.
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Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.
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An interactive electronic technical manual (IETM) is a portal to manage technical documentation. IETMs compress volumes of text into just CD-ROMs or online pages which may include sound and video, and allow readers to locate needed information far more rapidly than in paper manuals.
The operations manual is the documentation by which an organisation provides guidance for members and employees to perform their functions correctly and reasonably efficiently. It documents the approved standard procedures for performing operations safely to produce goods and provide services.