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The main reason so many are overseas isn’t necessarily the customer service we seek when we call those companies. It’s money. The pay for overseas call center people is way cheaper in ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...