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The PwC also showed that certain "AI-exposed occupations" like customer service are seeing 27% slower job growth, suggesting AI is easing labor shortages.
Now welcome to a tricky job market. New college graduates are entering an economy full of service-sector and part-time roles that don’t require diplomas, but their prospects still aren’t half bad.
Customer success. Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments ...
A chief customer officer ( CCO) is the executive responsible in customer-centric companies for the total relationship with an organization’s customers. This position was developed to provide a single vision across all methods of customer contact. The CCO is often responsible for influencing corporate activities of customer relations in the ...
Marsha Petrie Sue is an author, public speaker, and motivational coach from Scottsdale, Arizona, United States.. Sue has been a visiting professor at Arizona State University and has served as executive vice president at Westinghouse Financial Services, director of national accounts at USWest/Qwest, and as regional markets manager at GTE Directory Company.