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  2. List of gairaigo and wasei-eigo terms - Wikipedia

    en.wikipedia.org/wiki/List_of_gairaigo_and_wasei...

    after service customer service, user support, after-care, service English: アイドル: aidoru: idol (teen) idol, pop star English アイス, アイスクリーム: aisu, aisu kurīmu: ice/Eis, ice cream ice; ice cream English / German アイスキャンディー: aisu-kyandī: ice + candy popsicle, ice lolly English アイゼン: aizen

  3. Drip pricing - Wikipedia

    en.wikipedia.org/wiki/Drip_pricing

    Studies consistently show that consumers spend more when price tags are tax-exclusive. [6] [7]Tversky and Kahneman’s research (1974, as cited in Ahmetoglu, Furnham, & Fagan) suggests that the reason for drip pricing being so effective is due to consumers “anchoring” on to what matter to them, for example the base price, and consider that the main factor when purchasing a product or service.

  4. Service review - Wikipedia

    en.wikipedia.org/wiki/Service_review

    A service review is a review of an organisation's services designed to identify potential service delivery improvements. A Service Review can be used to improve the organisation's efficiency and effectiveness, and assists in addressing financial sustainability. Local government is one of the largest providers of services for the community.

  5. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  6. Mail - Wikipedia

    en.wikipedia.org/wiki/Mail

    A postman collecting mail for delivery. The mail or post is a system for physically transporting postcards, letters, and parcels. [1] A postal service can be private or public, though many governments place restrictions on private systems.

  7. Get Support-AOL Help

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    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  8. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Recently there has been a growing interest in predicting customer satisfaction using big data and machine learning methods (with behavioral and demographic features as predictors) to take targeted preventive actions aimed at avoiding churn, complaints and dissatisfaction.[36] Customer satisfaction research; Customer service; Customer Loyalty

  9. Kano model - Wikipedia

    en.wikipedia.org/wiki/Kano_model

    An example of this would be a milk package that is said to have ten percent more milk for the same price will result in customer satisfaction, but if it only contains six percent then the customer will feel misled and it will lead to dissatisfaction. Examples: In a car, acceleration. Time taken to resolve a customer's issue in a call center.

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