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Customer experience is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]
The company also introduced Bolt On University that same year, a training program that teaches impactful business practices and how to use the company's software to its full potential. [11] The training program teaches automotive shop owners how the software works and why it's essential to driving success for repair shops.
The company agreed to provide 24-hour 7-days per week customer service support with sufficient training and staffing to be in compliance. Chime agreed to report on its compliance to DFPI for two years.
Pre-service teacher education is the education and training provided to student teachers before they have undertaken any teaching. In contrast, in-service teacher education provides learning opportunities for practicing teachers.